Shipping policy

The Paper Planner currently ships to addresses within the United States.

Shipping charges are shown at checkout. Available shipping methods, rates, and delivery estimates may vary based on the product, order value, destination, and current promotion.

Some products may be offered for preorder. When an item is a preorder, its estimated production and shipping window will be stated on the product page. Delivery time begins after the order ships and is separate from any preorder or production period. Production and shipping dates are estimates and may change because of printing, manufacturing, carrier, or other unexpected delays. Customers will be notified if a significant delay occurs.

Tracking is not included with standard shipping unless otherwise stated on the product page or at checkout. Carrier delivery estimates are not guaranteed.

Customers are responsible for providing an accurate and complete shipping address. Please contact hello@thepaperplanner.com as soon as possible if an address needs to be corrected. We cannot guarantee that an address can be changed after an order enters fulfillment.

The Paper Planner is not responsible for carrier delays or packages lost because an incorrect or incomplete address was provided. If an order is marked as delivered but cannot be located, please check with household members, neighbors, and the carrier before contacting us. We will assist with reviewing the available tracking information.

Questions about shipping may be sent to hello@thepaperplanner.com.